As life gets busier by the day, more and more Kenyans are embracing convenience shopping in their lifestyle changes as part of coping with the times. This means no longer having a trail of cars in traffic leading to giant super markets to make long queues, but rather picking up daily essentials in their neighborhood convenient stores on their way home. These outlets can be seen in smaller complexes around the neighborhoods, fuel stations and traditional shopping centers especially around the urban areas.

 At Goodlife Pharmacy, we have ensured that we keep up with this trend by strategically availing ourselves in the most convenient locations around the country and offering more services than your average chemist in many exciting different ways.

Here are our top five picks why you should pop into a Goodlife outlet near you:

1. We are more than a chemist

Goodlife Pharmacy is much more than your ordinary every day chemist. With the new three-prong offering of Pharmacare, Personal Care and Beauty Products, you can now pop into any Goodlife outlet for more than just a prescription. Renowned international brands such Dr. Organics, La Roche Posay, Shea Moisture, Vichy, FixDerma as well as other local brands now grace the shelves at all our outlets to allow you easy access to your favorite hair and beauty products. We also offer free professional services like Blood Glucose, BMI and Blood pressure making us more than a chemist. Our motto is “Helping the nation to look and feel good one person at a time” and that is a promise we endeavor to keep.

2. Daily essentials are stocked

Long gone are the days when you had to pop into a mall or big shopping outlet to get basic daily essentials like diapers, wipes, baby formula, Vitamins, tissue paper and many others. You can walk into into any of our 34 outlets and get you choice of a variety of daily essentials hassle free.

With the shelves of two of the biggest retailers in the country getting rather empty lately, you are guaranteed to get these items and more daily essentials at any of our Goodlife outlets.

3. No long queues

We all hate queuing. It is time consuming and – most of the time – outright annoying. With Goodlife Pharmacy outlets located in convenient locations for quick shopping, you can hop in and out without winding queues common in supermarkets. This saves you time while giving you the much-needed peace of mind as you pick up your desired Pharmacare, Health and beauty items from a location near you.

4. Professional staff & Much More

Value addition is weaved right into every Goodlife Pharmacy outlet. You can get advice on what to use on your skin type, get a face-to-face consultation with a doctor or get advice on your prescription from our pharmacists depending on the location, all this to ensure you have that much needed peace of mind. The staff at all Goodlife outlets are highly trained and highly skilled to ensure they offer the required assistance you need as you do your shopping.

5. Convenient Shopping Hours

Last but not least, Goodlife keeps convenient shopping hours in most outlets – especially since the traditional 6:00 P.M closing time for most chemists can be an inconvenience since most working-class citizens are either sitting in traffic at that time or still in the office. You can pop in to some outlets as late as 9:00pm to quickly pick up your required items. Please check our store locator to see the opening and closing hours of the different outlets for your convenience.

So there you have it. Our top five picks of why you should pop into your favorite Goodlife outlet to do your shopping. Of course, there are many more reasons – especially the promotions and the wide range of gift items to gift that special someone – but that is a story for another day.

As life gets busier by the day, more and more Kenyans are embracing convenience shopping in their lifestyle changes as part of coping with the times. This means no longer having a trail of cars in traffic leading to giant super markets to make long queues, but rather picking up daily essentials in their neighborhood convenient stores on their way home. These outlets can be seen in smaller complexes around the neighborhoods, fuel stations and traditional shopping centers especially around the urban areas.

 At Goodlife Pharmacy, we have ensured that we keep up with this trend by strategically availing ourselves in the most convenient locations around the country and offering more services than your average chemist in many exciting different ways.

Here are our top five picks why you should pop into a Goodlife outlet near you:

1. We are more than a chemist

Goodlife Pharmacy is much more than your ordinary every day chemist. With the new three-prong offering of Pharmacare, Personal Care and Beauty Products, you can now pop into any Goodlife outlet for more than just a prescription. Renowned international brands such Dr. Organics, La Roche Posay, Shea Moisture, Vichy, FixDerma as well as other local brands now grace the shelves at all our outlets to allow you easy access to your favorite hair and beauty products. We also offer free professional services like Blood Glucose, BMI and Blood pressure making us more than a chemist. Our motto is “Helping the nation to look and feel good one person at a time” and that is a promise we endeavor to keep.

2. Daily essentials are stocked

Long gone are the days when you had to pop into a mall or big shopping outlet to get basic daily essentials like diapers, wipes, baby formula, Vitamins, tissue paper and many others. You can walk into into any of our 34 outlets and get you choice of a variety of daily essentials hassle free.

With the shelves of two of the biggest retailers in the country getting rather empty lately, you are guaranteed to get these items and more daily essentials at any of our Goodlife outlets.

3. No long queues

We all hate queuing. It is time consuming and – most of the time – outright annoying. With Goodlife Pharmacy outlets located in convenient locations for quick shopping, you can hop in and out without winding queues common in supermarkets. This saves you time while giving you the much-needed peace of mind as you pick up your desired Pharmacare, Health and beauty items from a location near you.

4. Professional staff & Much More

Value addition is weaved right into every Goodlife Pharmacy outlet. You can get advice on what to use on your skin type, get a face-to-face consultation with a doctor or get advice on your prescription from our pharmacists depending on the location, all this to ensure you have that much needed peace of mind. The staff at all Goodlife outlets are highly trained and highly skilled to ensure they offer the required assistance you need as you do your shopping.

5. Convenient Shopping Hours

Last but not least, Goodlife keeps convenient shopping hours in most outlets – especially since the traditional 6:00 P.M closing time for most chemists can be an inconvenience since most working-class citizens are either sitting in traffic at that time or still in the office. You can pop in to some outlets as late as 9:00pm to quickly pick up your required items. Please check our store locator to see the opening and closing hours of the different outlets for your convenience.

So there you have it. Our top five picks of why you should pop into your favorite Goodlife outlet to do your shopping. Of course, there are many more reasons – especially the promotions and the wide range of gift items to gift that special someone – but that is a story for another day.

It’s 7:30 am on a Saturday, you and your family have just hit Thika Road on your way upcountry. You’re on a tight schedule and miraculously everybody was ready and you managed to leave on time. Suddenly you realize you forgot to pack some essentials; the Deep Heat for the aching muscles in your left foot and even more importantly, your spouse’s One Touch to monitor blood glucose levels. You’re reluctant to stop at a mall to hunt for these items, as that will take too long but what are your other options?

The Goodlife Pharmacy at Shell Petrol station opposite Garden City Mall provides a quick alternative. In keeping with the company’s ethos of understanding individual customer needs and providing the best solutions, Goodlife has recently added this convenience model to their repertoire with the aim of providing a quick-stop solution to customer needs. Open from 7 am to 10 pm Mon – Sat and 10am – 10pm on Sundays and public holiday, the outlet sits in a 32 m2 container that took 4 weeks to build from the ground up. Don’t be fooled by the simplicity of the set-up though, Goodlife has not compromised on the services that put them above their competitors such as global quality customer services and high quality products.

The store is extremely organized with friendly welcoming staff ready to help you. As with their mall locations, the drop-in model has a wide array of competitively priced products from dietary supplements and minor ailment treatments to smoking cessation aids. Most conveniently, you can pick up a number of specialist items such as blood pressure and blood glucose devices.

But what really sets this store apart from other gas station pharmacies is the consultation services offered. Goodlife has trained their pharmacy staff to be experts capable of providing accurate health care advice. A comfortable and private consultation room is set aside in the drop-in container and allow customers to get services from a specialized professional such as malarial prophylaxis testing and treatment, blood pressure testing and weight management. Additionally, a personalized medicine use review can be done to ensure proper drug combinations, right does schedule and advice on possible side effects to reduce the chances of you taking the wrong medication and ensure you peace of mind.

This Drop-In on Thika Road is the first of four that will be set-up this year as part of Goodlife’s partnership with key fuel providers; Shell, KenolKobil among others. Goodlife works in conjunction with the oil companies to indentify the most appropriate location within the forecourt to place the drop-in outlets. In the event there is no readily available retail space, the small format model means the pharmacy chain can build a container and set up shop in a relatively short amount of time.

Other locations for convenience stores will include Athi River, Tegemeo on Waiyaki Way and Thindigura. This model will allow the company to expand business and penetrate low-income neighbourhoods. Increasing the number of stores they have in the region means Goodlife is better positioned to negotiate cheaper prices from pharmaceutical manufacturers explains Co-founder Josh Ruxin.

Goodlife Pharmacy, have spent over two years solidifying their foundations in the East African region and their efforts are paying off. With over 29 stores in Kenya, and 2 in Uganda, they have established a name for themselves and demonstrated their dedication to delivering trustworthy pharmaceutical services so that we can all “Start Living the Goodlife”.

 

Since opening its first outlet in Naivasha in 2015, the innovative healthcare retailer Goodlife Pharmacy has opened over 30 stores in the East African Region. Already the largest pharmaceutical retail business across East Africa, their rapid expansion continues having recently acquired four pharmacies in Nairobi and three in Mombasa.

The new acquisitions in Nairobi are located in Westlands, Valley Arcade and Nakumatt Highridge. The outlets are strategically located in shopping malls and high-traffic areas. The new premises are currently in a transitional phase with new systems being introduced and refitting taking place within the month. By the end of April the new branches will be up and running to the usual standards of the international brand.

Re-thinking Tradition

Despite Kenyans using pharmacies as a first point of care, traditionally they are used to a simple point of sale system: they come in, buy medications and leave. Goodlife has reshaped tradition by integrating pharmacy services with diagnostics, wellness and beauty to better serve their customers.

In addition to the consultation services they offer, they also use technology to provide convenient access to healthcare. When new customers use Goodlife, a digital patient record is created and securely stored in their system. This record includes the patient’s medical history and is available to attending consultants at each of their outlets, meaning customers can get personalised customer service at any Goodlife Pharmacy.

Out with the Old

Adhering to industry practices has been imperative to the Goodlife business model. In an industry where counterfeit medications are readily available, the chain has set strict measures to ensure the safety of their clients at all costs. Valid prescriptions are mandatory for all prescriptive medication to ensure the right drug is used to treat the right symptoms.

As health care providers, the Goodlife team understands seeing a doctor to get a prescription can be a taxing endeavor for many Kenyans; high consultation fees and doctor’s availability and time constraints are a number of the limitations. To provide a suitable solution, Goodlife partnered with telemedicine service provider, Daktari Africa to introduce “My Goodlife Daktari”, convenient face-to-face doctor consultations via video conferencing.

The leading-edge service is easily accessed through a quick and simple signup process. Once registered, patients are fully in control. They can choose a doctor from a wide range of specialisations, confirm their credentials, and input their own biodata all before placing a call.

“It’s really all about efficiency and affordability. It’s a faster, easier way to access a qualified doctor than a visit to the hospital,” explained Goodlife COO Peter Barker. “The less hassle for the patient to see the right doctor and get fast treatment, the better!”

The telemedical service works differently to their competitors because the system selects a pharmacy and locates doctors of all specialisations within a 2 – 4 km radius for online consultations. Therefore, in the case of physical referral, the patient can still see the same doctor they spoke to in person within a short walking/driving distance.

Tried and Tested

Taking over from previous pharmacies, Goodlife must incorporate some of the services available to customers prior to acquisition. For example, a number of the family owned pharmacies had lax credit terms as they knew most of their clients personally. Credit schemes will still be available at the new stores, however there will be an official process with the financial team at headquarters making the final decision on account openings.

As always, payments via M-pesa will be possible and above other pharmacies, so will Bonga points. With 10 points for 2sh, patients will be able to use their Safaricom loyalty points to purchase medication.

Furthermore, taking into account the concerns of their customers, Goodlife is developing the necessary systems to allow medications to be purchased under insurance in the near future.

Future Plans

The trusted brand with a social impact is well on their way to achieving the goal of opening over 100 stores by 2021. Extending their footprint in the region will not only create hundreds of jobs but will also improve access to affordable healthcare for millions of people.